Clear answers before you start your website request.

You own your business content, brand assets, logo, the images you provide, and the approved final content. Ownership or transfer rights for the website code, design files, third-party tools, licensed assets, and custom functionality may depend on your project agreement, payment status, and any third-party platform restrictions.

Yes. Your website is customized during the design and development process around your business, brand, services, content, and goals. Prismatics Digital builds custom websites rather than forcing every client into the same basic template.

Usually not directly. Most Prismatics Digital websites are code-based and professionally managed, so clients do not edit the site the way you would in a drag-and-drop builder. This protects the design quality, layout consistency, performance, security, and technical structure of your site.

Your website is managed as a professional, code-based project rather than a DIY builder. Direct editing can unintentionally break layouts, hurt mobile responsiveness, slow the site down, damage SEO structure, or create security and compatibility issues. Prismatics Digital handles updates so the website stays polished, stable, and professional.

Yes. If you decide to move your website later, Prismatics Digital can help with the transfer process. Available transfer options may depend on your hosting setup, domain setup, third-party tools, licenses, any unpaid invoices, and the specific terms of your project agreement.

You can request website updates through your client dashboard or by contacting Prismatics Digital directly. We review the request and handle the technical work for you.

Each active managed website plan includes up to 4 standard content change requests per year at no additional charge. These cover simple updates such as editing text, replacing images, updating business information, or adjusting small sections. Larger redesigns, new pages, new features, advanced forms, integrations, or urgent requests may require a separate quote.

Yes. You can submit requests at any time. Implementation timing depends on the size of the request, your active service plan, current scheduling, and whether the change is included in your plan or requires a separate quote.

Yes. Prismatics Digital can help organize your website content, improve wording, suggest structure, and place images professionally. Clients remain responsible for ensuring that any submitted images, logos, and content are legally permitted to be used.

Yes. You can use an existing domain, or ask Prismatics Digital to help with domain setup. If a domain is purchased or renewed through the platform, fulfillment may be handled through Vercel after payment.

Not always. Prismatics Digital can provide managed website hosting when it is included in your service. In some cases your site may run on Vercel infrastructure while being managed by Prismatics Digital.

Possibly, depending on the project. Some websites can be deployed to a client-owned hosting account, while others work better under a managed setup. Prismatics Digital will review the best option with you before the project starts.

Simple web design projects start from $1,200+. Final pricing depends on the number of pages, design complexity, content needs, forms, integrations, hosting, domain setup, and any custom features.

Payments, subscriptions, invoices, and billing updates may be handled securely through Stripe. Prismatics Digital does not store full card details inside the website platform.

Yes. Prismatics Digital advertises a 30-day money-back guarantee for eligible website projects. Any refund request may still depend on the approved scope, project status, agreement terms, and work already delivered.

Your request is reviewed manually. Nothing is automatically approved, charged, created, or purchased. After review, Prismatics Digital will contact you, ask any follow-up questions, or send a quote.

No. Submitting a request does not automatically create a contract or start work. Work begins only after the scope, pricing, and required approvals are confirmed.

The timeline depends on project size, client responsiveness, content readiness, and the number of revisions. Prismatics Digital will provide a more accurate timeline after reviewing your request.

Yes. If you already have a website, you can share the link during the request process. Prismatics Digital can review it and recommend whether to redesign, rebuild, or improve selected parts.

Yes. Prismatics Digital can work with businesses remotely, as long as communication, approvals, content, and billing can be handled online.