Privacy Policy

Prismatics Digital Design uses this website, request form, and client dashboard to review project inquiries, manage client work, and support billing and communication. This Privacy Policy explains what information we collect, how we use it, and when we may share it as part of delivering those services.

We may collect contact and business information you submit directly, including names, email addresses, phone numbers, business details, website goals, branding preferences, domain requests, uploaded files, and project-related notes.

If you use the client dashboard, we may also process account details needed for authentication, secure session management, request history, billing records, and website support workflows.

We use submitted information to respond to inquiries, prepare quotes, review domain requests, manage active client work, maintain project records, support website services, and communicate about requests, billing, or support.

We may also use limited technical and account data to secure the platform, prevent misuse, troubleshoot issues, and improve the reliability of the request and client experience.

We may use third-party services that support our operations, including hosting, authentication, file storage, analytics, payment processing, and billing management. In this application, that may include providers such as Firebase, Stripe, and Vercel.

These providers only receive the information reasonably necessary to perform the services they support for us.

Billing and checkout activity may be processed through Stripe. We do not store full card details inside this application. Payment-related records kept in the platform are limited to the billing details needed to manage services, purchase history, and client account activity.

If you purchase domain registration, renewal, or managed hosting through this platform, related fulfillment data may also be shared with Vercel as reasonably necessary to provide registrar or infrastructure services.

Files and materials you upload may be stored to support quote review, website work, content updates, and ongoing client service. Please avoid sending information you do not want retained for project administration.

We do not sell your personal information. We may share information with service providers, contractors, or professional advisors only when necessary to operate the platform, fulfill requested services, comply with law, or protect our rights and systems.

We retain information for as long as reasonably necessary to review inquiries, deliver services, maintain business records, support clients, comply with legal obligations, and resolve disputes.

We use reasonable administrative and technical safeguards to protect the information we store, but no method of transmission or storage is guaranteed to be completely secure.

You may contact us to request updates to account or business information we maintain for your project or dashboard access. You may also choose not to submit certain information, though that may limit our ability to review or deliver requested services.

We may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page and will apply going forward from the effective date of the revision.